You've got questions & we've got answers. If you don't find the answer to a question you have please contact Dominion Tea.

About Dominion Tea Private Label & Cobrand Billing
Shipping Returns & Exchanges Tea Preparation
Custom Tea Blends


About Dominion Tea

What should I know about doing business with Dominion Tea?

I'm an on-line startup looking to sell tea. Are your products right for me?

Can I resell your retail Dominion Tea branded packaged tea on Amazon or other marketplace?

How do I contact Dominion Tea?

How do I request a wholesale account?

What sizes do you offer for bulk tea?


Private Label Tea & Co-branded

What is the minimum order size/quantity (MOQ) for co-branded and private label tea?

What products can be purchased as private label tea or co-branded?

Can I get private label or co-branded tea sachets (aka tea bags)?

What should I know about private label or co-branded options?

Can I use a PO Box for the address on my label?

How is the label for private label tea created? What are the graphic requirements?

How is the label for co-branded tea created? What are the graphic requirements?

How do I ensure a good quality graphic on the label?


Billing Questions

When am I charged for my order? What about shipping?


Shipping Questions

How quickly will my order ship?

Do you ship oversees and to P.O. boxes?

How do you ship?

Do you drop-ship (e.g. ship to my retail customers after they order from me)?

Why do you charge for shipping?

Is there a way I can reduce the impact of shipping charges?


Returns & Exchanges

What’s your return policy?

Can I change my mind on an order before you ship?


Tea Preparation

How would I serve to-go cups of loose leaf tea (vs tea bags)?

Can your tea be used to prepare iced tea?

Do you have directions for preparing iced tea for foodservice?


Custom Blends

Do you offer custom blends?

What is the lead time required for custom blends?